Health Service Delivery Network Project (WB-P164453)

  • Bolivia
Where the impacts of the investment may be experienced.
Financial Institutions
  • World Bank (WB)
International, regional and national development finance institutions. Many of these banks have a public interest mission, such as poverty reduction.
Project Status
Bank Risk Rating
Risk rating varies among banks and may refer only to the particular investment and not to the risk for the project as a whole. Projects marked 'U' have an 'Unknown' risk rating at the time of disclosure.
Voting Date
Jun 14, 2018
The estimate day the bank will vote on a proposed investment. The decision dates may change, so review updated project documents or contact the EWS team.
Government of Bolivia
The holder of the loan, grant, or other investment.
  • Education and Health
The service or industry focus of the investment. A project can have several sectors.
Investment Type(s)
The categories of the bank investment: loan, grant, etc.
Investment Amount (USD)
$ 300.00 million
Value listed on project documents at time of disclosure. If necessary, converted to USD$. Please review updated project documents for more information.
Project Cost (USD)
$ 300.00 million
Value listed on project documents at time of disclosure. If necessary, converted to USD$. Please see updated project documentation for more information.
Bank Documents
Primary Source

Original disclosure @ WB website

Updated in EWS Jun 18, 2018

Disclosed by Bank Jan 1, 2002

Contribute Information
Can you contribute information about this project?
Contact the EWS Team

Project Description

The objective of the Health Service Delivery Network Project for Bolivia is to improve access to, and quality of, health service delivery in selected health networks. There are three components to the project, the first component being Strengthening Health Service Delivery Networks. This component will support the strengthening of ten health service delivery networks that serve an estimated 3.8 million population. A complete assessment of the networks’ situation and identification of adjustmentand rehabilitation needed will complement the rapid assessment study of all networks conducted during project preparation, which provided data for demographic, socioeconomic and health indicators for health networks nationwide. The second component is the improving quality of health service delivery and human resource capacity development. This component will support human resources capacity development, as well as the development and implementation of tools and standard operating procedures (SOPs) for the management of the new hospitals and their networks. Activities supported by this component will be implemented on a national level with priority placed on: (i) supporting the training of human resources needed to close the gap to start the operation of the new hospitals and (ii) increasing the national capacity of medical residency programs to enable these programs to satisfy the country’s need for medical specialists. A beneficiary feedback mechanism will be incorporated in the overall design of the project, through a patient satisfaction survey to measure access to services as well as adequate responses to cultural and gender sensitivities. This component includes three subcomponents: training medical specialists, other professionals and critical personnel; developing, updating and dissemination of national clinical care (care pathways) standards and other governance related

Investment Description
  • World Bank (WB)
Contact Information


The World Bank Inspection Panel is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by a World Bank-financed project. If you submit a complaint to the Inspection Panel, they may investigate to assess whether the World Bank is following its own policies and procedures for preventing harm to people or the environment. You can contact the Inspection Panel or submit a complaint by emailing You can learn more about the Inspection Panel and how to file a complaint at: