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Contact the EWS Team
According to the IADB, the objective of this Technical Cooperation (TC) is to support the improvement of the service delivery processes of Water and Sanitation (AyS) by the companies providing drinking water and sanitation (EPSA) in Bolivia, through the "Association of Water Operators" (WOP) model, in terms of service quality and sustainability. The general approach of the WOP model for VEi is to achieve improvements in the management of services with the existing infrastructure, as well as to support the identification, planning, and formulation of necessary and feasible investments to improve the EPSA through a collaborative effort between Dutch experts and local staff.
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ACCOUNTABILITY MECHANISM OF IADB
The Independent Consultation and Investigation Mechanism (MICI) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an Inter-American Development Bank (IDB) or Inter-American Investment Corporation (IIC)-funded project. If you submit a complaint to MICI, they may assist you in addressing the problems you raised through a dispute-resolution process with those implementing the project and/or through an investigation to assess whether the IDB or IIC is following its own policies for preventing or mitigating harm to people or the environment. You can submit a complaint by sending an email to MICI@iadb.org. You can learn more about the MICI and how to file a complaint at http://www.iadb.org/en/mici/mici,1752.html (in English) or http://www.iadb.org/es/mici/mici,1752.html (Spanish).