According to the EBRD's website, this project provides financing to Transcapital Mongolia Non-Bank Financial Institution to support their commercial lending in the context of the COVID-19 pandemic.
TCMN is the largest non-bank FI lender to micro and small enterprises in Mongolia, with a market share of approx. 6.6 per cent in a highly fragmented market. It has 34 branches, of which 16 are in the regions outside of the capital. The loan portfolio of these rural branches accounts for 35 per cent of TCMN's total loan book.
Mr Batsuren Bat-Otgon
Transcapital Building, Partisan's Street, Sukhbaatar District, 4th khoroo, Ulaanbaatar 14250, Mongolia
ACCESS TO INFORMATION
You can request information by emailing: email@example.com or by using this electronic form: https://www.ebrd.com/eform/information-request
ACCOUNTABILITY MECHANISM OF EBRD
The Project Complaint Mechanism (PCM) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an European Bank for Reconstruction and Development (EBRD)-financed project. If you submit a complaint to the PCM, it may assess compliance with EBRD's own policies and procedures to prevent harm to the environment or communities or it may assist you in resolving the problem that led to the complaint through a dialogue with those implementing the project. Additionally, the PCM has the authority to recommend a project be suspended in the event that harm is imminent.
You can contact the PCM at: firstname.lastname@example.org or you can submit a complaint online using an online form at: http://www.ebrd.com/eform/pcm/complaint_form?language=en
You can learn more about the PCM and how to file a complaint at: http://www.ebrd.com/work-with-us/project-finance/project-complaint-mechanism.html