This project provides financing to Sofia Electrical Transport Company for the purchase of 30 electric low floor buses, 12 charging stations and related spare parts and services.
SETC is a joint-stock company incorporated in 1997 and fully owned by the City of Sofia. It forms an integral part of the overall public transport system in Sofia as its sole tram and trolleybus operator on 14 tram lines and 9 trolleybus lines in total. Company's key responsibilities include transportation of passengers by trolleybuses and trams, routine maintenance and repair of the fleet, collection and control of revenues, and maintenance and repair of the tram tracks and electric energy supply infrastructure for the traction power needs of trolleybuses and trams.
Once the Project is implemented, SETC will then take over an additional six bus routes and its responsibilities will be enhanced accordingly.
00 359 92 36 219
Stolichen Electrotransport EAD 30 #Podpolkovnik Kalitin# Str. 1233 Sofia, Bulgaria
ACCOUNTABILITY MECHANISM OF EBRD
The Project Complaint Mechanism (PCM) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an European Bank for Reconstruction and Development (EBRD)-financed project. If you submit a complaint to the PCM, it may assess compliance with EBRD's own policies and procedures to prevent harm to the environment or communities or it may assist you in resolving the problem that led to the complaint through a dialogue with those implementing the project. Additionally, the PCM has the authority to recommend a project be suspended in the event that harm is imminent. You can contact the PCM at firstname.lastname@example.org or you can submit a complaint online using an online form, http://www.ebrd.com/eform/pcm/complaint_form?language=en. You can learn more about the PCM and how to file a complaint at http://www.ebrd.com/work-with-us/project-finance/project-complaint-mechanism.html.