AquaRating: Management, Operation, Improvements, Support to the implementation, and Dissemination of the Program (IADB-RG-T4051)

  • Latin America and Caribbean
Geographic location where the impacts of the investment may be experienced.
Financial Institutions
  • Inter-American Development Bank (IADB)
International, regional and national development finance institutions. Many of these banks have a public interest mission, such as poverty reduction.
Project Status
Stage of the project cycle. Stages vary by development bank and can include: pending, approval, implementation, and closed or completed.
Bank Risk Rating
Environmental and social categorization assessed by the development bank as a measure of the planned project’s environmental and social impacts. A higher risk rating may require more due diligence to limit or avoid harm to people and the environment. For example, "A" or "B" are risk categories where "A" represents the highest amount of risk. Results will include projects that specifically recorded a rating, all other projects are marked ‘U’ for "Undisclosed."
A public entity (government or state-owned) provided with funds or financial support to manage and/or implement a project.
  • Water and Sanitation
The service or industry focus of the investment. A project can have several sectors.
Investment Type(s)
Advisory Services
The categories of the bank investment: loan, grant, guarantee, technical assistance, advisory services, equity and fund.
Investment Amount (USD)
$ 0.50 million
Value listed on project documents at time of disclosure. If necessary, this amount is converted to USD ($) on the date of disclosure. Please review updated project documents for more information.
Primary Source

Original disclosure @ IADB website

Updated in EWS Mar 9, 2022

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Project Description
If provided by the financial institution, the Early Warning System Team writes a short summary describing the purported development objective of the project and project components. Review the complete project documentation for a detailed description.

The main objective of this operation is to manage, support the dissemination of and operate the implementation of the AquaRating program in a selected number of water and sanitation utility companies, in addition to promote its use in Latin-American and the Caribbean (LAC). This TC operation would include financing to support the implementation of additional focused analyses throughout the LAC region, as the demand for them is growing. The increasing number of water utilities that have implemented the AquaRating tool and focused analyses has generated a critical mass of utilities, which allows for benchmarking exercises among water utilities from the same country, region or sub-region. This new TC operation will make it possible to further disseminate the AquaRating evaluation tool as well as its focused analyses in the LAC region and generate business intelligence. Other multilateral and bilateral agencies have expressed interest in implementing the tool in the geographic area they cover, which has been very successful. As a result, the team has been collaborating with the World Bank, the Asian Development Bank, the Dutch and Swiss cooperation agencies and the Millennium Challenge Corporation to implement the tool outside of the LAC region.

Investment Description
Here you can find a list of individual development financial institutions that finance the project.

It is important to notice the collaboration of the World Bank, the Asian Development Bank, the Dutch and Swiss cooperation agencies and the Millennium Challenge Corporation to implement the tool outside of the LAC region.

Contact Information
This section aims to support the local communities and local CSO to get to know which stakeholders are involved in a project with their roles and responsibilities. If available, there may be a complaint office for the respective bank which operates independently to receive and determine violations in policy and practice. Independent Accountability Mechanisms receive and respond to complaints. Most Independent Accountability Mechanisms offer two functions for addressing complaints: dispute resolution and compliance review.


The Independent Consultation and Investigation Mechanism (MICI) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an Inter-American Development Bank (IDB) or Inter-American Investment Corporation (IIC)-funded project. If you submit a complaint to MICI, they may assist you in addressing the problems you raised through a dispute-resolution process with those implementing the project and/or through an investigation to assess whether the IDB or IIC is following its own policies for preventing or mitigating harm to people or the environment. You can submit a complaint by sending an email to You can learn more about the MICI and how to file a complaint at,1752.html (in English) or,1752.html (Spanish).

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How it works