Engaging Citizens to Improve Service Delivery Through Social Accountability (WB-P172630)

  • Cambodia
Where the impacts of the investment may be experienced.
Financial Institutions
  • World Bank (WB)
International, regional and national development finance institutions. Many of these banks have a public interest mission, such as poverty reduction.
Project Status
Bank Risk Rating
Risk rating varies among banks and may refer only to the particular investment and not to the risk for the project as a whole. Projects marked 'U' have an 'Unknown' risk rating at the time of disclosure.
Government of Cambodia
The holder of the loan, grant, or other investment.
  • Law and Government
The service or industry focus of the investment. A project can have several sectors.
Investment Type(s)
The categories of the bank investment: loan, grant, etc.
Investment Amount (USD)
$ 5.95 million
Value listed on project documents at time of disclosure. If necessary, converted to USD$. Please review updated project documents for more information.
Project Cost (USD)
$ 6.75 million
Value listed on project documents at time of disclosure. If necessary, converted to USD$. Please see updated project documentation for more information.
Primary Source

Original disclosure @ WB website

Updated in EWS Mar 16, 2020

Disclosed by Bank Oct 10, 2019

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Project Description

According to the bank document, "The proposed project will support civil society implementation of a the second, 5-year phase of Implementation Plan for the Social Accountability Framework (ISAF II) which aims to scale up from covering more than 60% of the rural districts in the country under ISAF Phase I to cover all rural districts and to additionally cover all urban municipalities. Initial financing for the proposed project will cover activities in the ten provinces, seven of which were covered in ISAF I and three new provinces. Additional financing to allow the project to cover all provinces in the country is planned as contributions to the main financing source, the Social Accountability and Service Delivery Trust Fund (SASD-TF) are secured over the next year or so. The project aims to empower all citizens to participate in activities that would hold public service providers accountable for the quality of their services. The four main service providers are District Administrations, Commune Councils, health centers and primary schools"

Investment Description
  • World Bank (WB)


Cambodia Social Accountabilty and Service Delivery US$ 5.95 million

Contact Information

World Bank
Erik Caldwell Johnson, Senior Social Development Specialist

Ministry of Economy and Finance
H.E. Vanndy Hem, Under Secretary of State

Implementing Agencies
World Vision International
Daniel Selvanayagam, National Director for Cambodia and Laos


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