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This project aims to address market failures by engaging with Evocabank to enhance its ability to offer more affordable products and services to SME and retail customers.
Evocabank is the first digital bank in Armenia, and it is controlled by the Central Bank of Armenia.
Financial Intermediary - Evocabank CJSC:
Address: 44/2 Hanrapetutyan St., Yerevan 0010, Armenia
Phone: +37410605555
Email: hello@evoca.am
Website: https://www.evoca.am/en
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You can submit a request for information disclosure at: https://disclosures.ifc.org/#/inquiries
If you believe that your request for information from IFC has been unreasonably denied, or that this Policy has been interpreted incorrectly, you can submit a complaint at the link above to IFC's Access to Information Policy Advisor, who reports directly to IFC's Executive Vice President.
ACCOUNTABILITY MECHANISM OF IFC/MIGA
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org