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According to bank provided information, Liwwa started operation in March 2015 and targets a serviceable market of ~45.5k businesses in Jordan. The company aims to scale up, amongst others by further digitalization and expansion of the borrower acquisition strategy. FMO will provide equity financing from the MASSIF fund to strengthen the company's solvency positions, allows for further investment in technology and enable Liwwa to replicate the business in Egypt.
MASSIF
liwwa Inc. (“liwwa”) is a FinTech that provides trade and working capital finance to un(der)served small businesses in Jordan. It deploys its technology across operations, credit underwriting, an online marketplace for loans (peer-to-peer lending).
*Contact information not provided at the time of disclosure*
ACCOUNTABILITY MECHANISM OF FMO
Communities who believe they will be negatively affected by a project funded by the Dutch Development Bank (FMO) may be able to file a complaint with the Independent Complaints Mechanism, which is the joint independent accountability mechanism of the Dutch Development Bank (FMO) and the German Investment Corporation (KfW) . A complaint can be filed in writing, by email, post, or online. The complaint can be filed in English or any other language of the complainant. The Independent Complaints Mechanism is comprised of a three-member Independent Expert Panel and it can provide either problem-solving, compliance review or both, in either order. Additional information about this accountability mechanism, including a guide and template for filing a complaint, can be found at: https://www.fmo.nl/independent-complaints-mechanism