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This project finances the establishment and ongoing operations of a dealership for Caterpillar earthmoving equipment, as well as for power-generating equipment in the Katanga region. The dealership’s main activities include the sales, rental, and service of machines and generations sets, as well as parts sales.
This project comprises of a MIGA guarantee of up to $106 million to Bartrac Equipment for a period of up to 10 years against the risks of transfer restriction, expropriation, and war and civil disturbance.
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ACCOUNTABILITY MECHANISM OF MIGA
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org. You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org/