According to bank website, Crystal is a commercial MFI established in 2007 and currently Georgia’s largest MFI. Crystal has a strong basis in West Georgia and in rural areas: 55% of its clients are in semi-urban and rural areas. With its solid foothold in agriculture sector, the support of the small agri business will improve the livelihoods in these communities. In addition, Crystal has dedicated programs for women-owned businesses and young entrepreneurs, hence creating opportunities and promoting gender equality.
FMO aims to support Crystal as a close partner throughout the entire banking transformation process, by supporting the implementation of a range of projects directly linked to this process.
No contact information provided at the time of disclosure.
ACCOUNTABILITY MECHANISM OF FMO
Communities who believe they will be negatively affected by a project funded by the Dutch Development Bank (FMO) may be able to file a complaint with the Independent Complaints Mechanism, which is the joint independent accountability mechanism of the Dutch Development Bank (FMO) and the German Investment Corporation (KfW) . A complaint can be filed in writing, by email, post, or online. The complaint can be filed in English or any other language of the complainant. The Independent Complaints Mechanism is comprised of a three-member Independent Expert Panel and it can provide either problem-solving, compliance review or both, in either order. Additional information about this accountability mechanism, including a guide and template for filing a complaint, can be found at: https://www.fmo.nl/