Original disclosure @ IFC website
Updated in EWS Jul 17, 2020
Disclosed by Bank Jun 11, 2020
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The State of São Paulo through the Secretariat of Partnerships has engaged IFC to structure and subsequently support the tender of a concession project, embedding new investments and operation and maintenance of Lines 8 (41.6 km) and 9 (31.8 km) of the Companhia Paulista de Trens Metropolitanos (São Paulo Metropolitan Railway Company) system, currently operated by the state-owned company.
ACCOUNTABILITY MECHANISM OF IFC
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org. You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org/