The overall goal of the MENA Sustainable Energy Finance (SEF) II Program is to improve access to finance for sustainable energy investments to increase competitiveness and address climate change issues in MENA region. The Program seeks to establish SEF products in the private sector by working with client banks, investment and advisory services clients across the region, and supporting the development via roll out of financially viable sustainable energy finance lending products through local financial institutions.
In order to achieve this objective, the Program will focus on four main components:
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ACCOUNTABILITY MECHANISM OF IFC
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org. You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org/