According to the EBRD, the project consists in the provision of a senior unsecured loan of up to EUR 10 million to UniCredit Bank dd under the Go Digital Pilot in Bosnia and Herzegovina programme. The entire Programme is supported with donor funds in the total amount of EUR 9 million from the European Union.
The Project supports the aim of the Programme to: (i) improve SMEs' access to finance in order to invest additional resources to introduce EU standards through the provision of financing and investment incentives; (ii) pilot an approach to supporting SMEs that invest in automation and digitalisation with minimum 60% of funding to be invested in automation and digitalisation investments and minimum 10% of funding to be invested in only digital investments, (iii) support transition to a green economy, by targeting a GET-eligible share of at least 60%, and (iv) increase the awareness and knowledge of SMEs in Bosnia and Herzegovina through the Advice for Small Business services with a focus on automation and digitalisation projects.
As stated by the EBRD, UniCredit Bank d.d. is the largest universal commercial bank incorporated and operating in Bosnia and Herzegovina. It has 17.8% market share by total assets (YE2021). The bank has 70 branches covering almost all major cities and towns in the Federation of BiH, served by 1,188 employees."
Financial Intermediary - UniCredit Bank d.d.:
ACCESS TO INFORMATION
You can request information by emailing: email@example.com or by using this electronic form: https://www.ebrd.com/eform/information-request
ACCOUNTABILITY MECHANISM OF EBRD
The Project Complaint Mechanism (PCM) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an European Bank for Reconstruction and Development (EBRD)-financed project. If you submit a complaint to the PCM, it may assess compliance with EBRD's own policies and procedures to prevent harm to the environment or communities or it may assist you in resolving the problem that led to the complaint through a dialogue with those implementing the project. Additionally, the PCM has the authority to recommend a project be suspended in the event that harm is imminent.
You can contact the PCM at: firstname.lastname@example.org or you can submit a complaint online using an online form at: http://www.ebrd.com/eform/pcm/complaint_form?language=en
You can learn more about the PCM and how to file a complaint at: http://www.ebrd.com/work-with-us/project-finance/project-complaint-mechanism.html