Provision of a senior loan in one tranche under the Resilience Framework in favour of Sparkasse Bank Makedonija (SBM).
The proceeds of the Bank's investment will be used for sub-lending to eligible sub-borrowers affected by the Covid-19 crisis, in accordance with the RF policy statement.
Nina Mojsova Kjoseva
+389 2 3200 516
+389 2 3200 515
ACCOUNTABILITY MECHANISM OF EBRD
The Project Complaint Mechanism (PCM) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an European Bank for Reconstruction and Development (EBRD)-financed project. If you submit a complaint to the PCM, it may assess compliance with EBRD's own policies and procedures to prevent harm to the environment or communities or it may assist you in resolving the problem that led to the complaint through a dialogue with those implementing the project. Additionally, the PCM has the authority to recommend a project be suspended in the event that harm is imminent. You can contact the PCM at email@example.com or you can submit a complaint online using an online form, http://www.ebrd.com/eform/pcm/complaint_form?language=en. You can learn more about the PCM and how to file a complaint at http://www.ebrd.com/work-with-us/project-finance/project-complaint-mechanism.html.