According to the Bank's website, this project finances on-lending to private micro, small and medium-sized enterprises.
MTBank is a mid-sized privately-owned bank in Belarus ranked 11th by total assets among 24 banks as of 3Q 2019 and is one of the important providers of MSME and retail finance in Belarus with a market share of 1.7 per cent at end-September 2019.
+375 17 229 98 88 (ext. 1420)
Tolstogo Street, 10, Business Center "Titul", 220007 Minsk, Republic of Belarus
ACCOUNTABILITY MECHANISM OF EBRD
The Project Complaint Mechanism (PCM) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an European Bank for Reconstruction and Development (EBRD)-financed project. If you submit a complaint to the PCM, it may assess compliance with EBRD's own policies and procedures to prevent harm to the environment or communities or it may assist you in resolving the problem that led to the complaint through a dialogue with those implementing the project. Additionally, the PCM has the authority to recommend a project be suspended in the event that harm is imminent. You can contact the PCM at firstname.lastname@example.org or you can submit a complaint online using an online form, http://www.ebrd.com/eform/pcm/complaint_form?language=en. You can learn more about the PCM and how to file a complaint at http://www.ebrd.com/work-with-us/project-finance/project-complaint-mechanism.html.