According to the Bank's website, this project finances on-lending to women-led small and medium-sized enterprises.
BIB is the largest bank in Serbia with 16.0% market share in total loan and leading positions in corporate and retail banking as of 4Q 2019. It has approximately 3,000 employees and branch network of 155 offices accross Serbia.
+381 11 201 1400
381 11 201 1260
Milentija Popovica 7b 11070 Novi Beograd
ACCOUNTABILITY MECHANISM OF EBRD
The Project Complaint Mechanism (PCM) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an European Bank for Reconstruction and Development (EBRD)-financed project. If you submit a complaint to the PCM, it may assess compliance with EBRD's own policies and procedures to prevent harm to the environment or communities or it may assist you in resolving the problem that led to the complaint through a dialogue with those implementing the project. Additionally, the PCM has the authority to recommend a project be suspended in the event that harm is imminent. You can contact the PCM at firstname.lastname@example.org or you can submit a complaint online using an online form, http://www.ebrd.com/eform/pcm/complaint_form?language=en. You can learn more about the PCM and how to file a complaint at http://www.ebrd.com/work-with-us/project-finance/project-complaint-mechanism.html.