According to the bank website, "The main objective of the project is to facilitate the structuring of long-term bank loans to fund the investment programmes of regional water operators and ultimately to address the existing funding gap in the water and wastewater sector in Bulgaria, thus supporting the country in achieving compliance with the EU's urban wastewater and drinking water directives."
Ivelina Veleva, Product Manager, Project Finance
+359 2 91985881
ACCOUNTABILITY MECHANISM OF EBRD
The Project Complaint Mechanism (PCM) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an European Bank for Reconstruction and Development (EBRD)-financed project. If you submit a complaint to the PCM, it may assess compliance with EBRD's own policies and procedures to prevent harm to the environment or communities or it may assist you in resolving the problem that led to the complaint through a dialogue with those implementing the project. Additionally, the PCM has the authority to recommend a project be suspended in the event that harm is imminent. You can contact the PCM at email@example.com or you can submit a complaint online using an online form, http://www.ebrd.com/eform/pcm/complaint_form?language=en. You can learn more about the PCM and how to file a complaint at http://www.ebrd.com/work-with-us/project-finance/project-complaint-mechanism.html.