This project provides financing to Bank CenterCredit JSC for lending to eligible private micro, small and medium-sized enterprises in Kazakhstan.
JSC Bank CenterCredit is the 7th largest bank (out of 32) in Kazakhstan with total assets of US$ 4 bln and equity of US$ 388 mln and market shares of 5.3 percent in total assets, 5.7 percent in customer loans and 5.9 percent in deposits as of the end of 2017. The bank offers a wide range of retail, corporate and MSME products via its distribution network of 19 branches and 101 outlets in 19 cities and rural settlements of Kazakhstan.
+ 7 (727) 259 85 46
38 Al-Farabi Avenue, Almaty, 050059, Kazakhstan
ACCOUNTABILITY MECHANISM OF EBRD
The Project Complaint Mechanism (PCM) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an European Bank for Reconstruction and Development (EBRD)-financed project. If you submit a complaint to the PCM, it may assess compliance with EBRD's own policies and procedures to prevent harm to the environment or communities or it may assist you in resolving the problem that led to the complaint through a dialogue with those implementing the project. Additionally, the PCM has the authority to recommend a project be suspended in the event that harm is imminent. You can contact the PCM at email@example.com or you can submit a complaint online using an online form, http://www.ebrd.com/eform/pcm/complaint_form?language=en. You can learn more about the PCM and how to file a complaint at http://www.ebrd.com/work-with-us/project-finance/project-complaint-mechanism.html.