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The proposed IFC investment consists of creating a Distressed Asset Recovery Program (DARP) platform in Mexico to acquire and resolve secured and unsecured retail non-performing loan portfolios and Real Estate Owned by financial institutions. IFC will be partnering with Zéndere Group, a relevant distressed asset (DA) player in Mexico, which will service the NPL portfolios and also invest alongside IFC and other co-investor(s) in the Project.
IFC investments entails a Senior Profit Participating Loan of up to US$30 million (equivalent in MXN) to a newly created special purpose vehicle to be established by Zéndere and other co-investor(s).
The project has been categorized as FI-3 by the IFC.
As stated by the IFC, Zéndere is a management-owned company with more than 20 years of experience of DA investing and servicing focused on secured/unsecured retail NPLs and REOs in Mexico.
General IFC Inquiries - IFC Communications:
Address: 2121 Pennsylvania Avenue, NW, Washington DC 20433
Telephone: 202-473-3800
Fax: 202-974-4384
Financial Intermediary - Zéndere Holding I, S.A.P.I. de C.V.:
Eduardo Flores Alonso - CEO
Phone: + 52 (55) 5980 3910
Email: eduardo.flores@zendere.com
Address: Jaime Balmes 11, Torre A Piso 7 Los Morales Polanco, C.P. 11510, CDMX
Website: www.zendere.com
ACCESS TO INFORMATION
You can submit a request for information disclosure at: https://disclosures.ifc.org/#/inquiries
If you believe that your request for information from IFC has been unreasonably denied, or that this Policy has been interpreted incorrectly, you can submit a complaint at the link above to IFC's Access to Information Policy Advisor, who reports directly to IFC's Executive Vice President.
ACCOUNTABILITY MECHANISM OF IFC/MIGA
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org