Contribute Information
Can you contribute information about this project?
Contact the EWS Team
The project's funds will be used to refinance a recent acquisition debt as well as for CAPEX to support the company's network upgrades. In Armenia, the company is the second-largest Mobile Network Operator (with a 25% market share) and the second largest Internet Service Provider (with a 27% market share). They own and operate their own telecommunications system, which includes 2,730 kilometers of underground optical fiber transmission lines, 16,900 kilometers of underground telephone ducts, and 846 physical Radio Access Network (RAN) sites (macro base stations, towers, masts, and monopoles – 86 percent of RAN sites are rented). In Yerevan, the company operates 78 small retail stores (the majority of which are leased), as well as office and warehousing facilities.
Telecom Armenia
Arpine Chalkyan
Head of Project Management
+374 95 988 723
arpine.chalkyan@telecomarmenia.am
ACCESS TO INFORMATION
You can submit a request for information disclosure at: https://disclosures.ifc.org/#/inquiries
If you believe that your request for information from IFC has been unreasonably denied, or that this Policy has been interpreted incorrectly, you can submit a complaint at the link above to IFC's Access to Information Policy Advisor, who reports directly to IFC's Executive Vice President.
ACCOUNTABILITY MECHANISM OF IFC/MIGA
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org