The proposed project is an unsecured senior loan of US$150 million for IFC’s own account and an up to US$50 million syndicated loan from other financial institutions to Zenith Bank Plc (‘Zenith Bank’ or “the Bank”), a leading financial institution in Nigeria (‘the Country”). The loan will support the Bank in increasing its lending to SMEs, including Women-Owned SMEs (“WSMEs”), and climate smart projects.
ACCOUNTABILITY MECHANISM OF IFC
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org. You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org/