IFC invests in Roojai, a licensed online insurance broker in Thailand. According to IFC, "Roojai is focused on motor insurance with plans to diversify into other policy lines over time. Roojai is introducing both sophisticated risk-based underwriting practices and new policy features to the Thai marketplace. The business plans to ramp up its online customer acquisition and enlarge its policy book."
A local Thai investor, and Primary Group own the Company. Primary Group is a privately-owned holding company that partners with entrepreneurs to fund, develop and build insurance technology businesses. Roojai partners with local insurer Krungthai Panich Insurance.
Roojai is a licensed online insurance broker in Thailand that began operations in 2015.
4/222 Harbour Mall Building (Moo 10), Sukhumvit road, Thungsukla, Sriracha, Chon Buri 20230 Thailand
ACCOUNTABILITY MECHANISM OF IFC
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org. You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org/