As stated by the EIB, the project consists of a loan for financing eligible projects promoted by small and medium sized enterprises and Midcaps in Romania.
From the company's website:
Present in Romania since 1998, the bank has developed a solid portfolio of clients and expanded its national presence through branches and alternative channels, reaching an extended network of branches and intelligent ATMs that can be used by anyone, not just bank customers, for transactions with or without cards.
Garanti BBVA is part of Garanti BBVA Group Romania, which consists also of Garanti BBVA Leasing (the brand under which Motoractive IFN SA operates), Garanti BBVA Fleet Management (the brand under which Motoractive Multiservices S.R.L. operates) and Garanti BBVA Consumer Finance (the brand under which Ralfi IFN SA operates), which complete the bank’s offer with specific leasing products (financial leasing – vehicles, equipment, real estate – sale & leaseback), fleet administration services, as well as consumer loans.
Garanti BBVA Romania is held by Garanti BBVA Turkey, the second largest private local bank.
The Spanish financial group Banco Bilbao Vizcaya Argentaria (BBVA) is the majority shareholder of Garanti BBVA Turkey.
No project contacts available at the time of disclosure.
Financial Intermediary - Garanti Bank SA:
Address: 5 Fabrica de Glucoza Street, Business Center Novo Park 3 F Building, 5th and 6th Floors, District 2, Bucharest
Phone: +(40-21) 208 92 60
Fax: +(40-21) 208 92 86
ACCESS TO INFORMATION
You can submit an information request for project information at: https://www.eib.org/en/infocentre/registers/request-form/request-form-default.htm
ACCOUNTABILITY MECHANISM OF EIB
The EIB Complaints Mechanism is designed to facilitate and handle complaints against the EIB by individuals, organizations or corporations affected by EIB activities. When exercising the right to lodge a complaint against the EIB, any member of the public has access to a two-tier procedure, one internal - the Complaints Mechanism Office - and one external - the European Ombudsman. A complaint can be lodged via a written communication addressed to the Secretary General of the EIB, via email to the dedicated email address: email@example.com, by completing the online complaint form available at the following address: http://www.eib.org/complaints/form via fax or delivered directly to the EIB Complaints Mechanism Division, any EIB local representation office or any EIB staff. For further details, check: http://www.eib.org/attachments/strategies/complaints_mechanism_policy_en.pdf
When dissatisfied with a complaint to the EIB Complaints Mechanism, citizens can then turn towards the European Ombudsman. A memorandum of Understanding has been signed between the EIB and the European Ombudsman establishes that citizens (even outside of the EU if the Ombudsman finds their complaint justified) can turn towards the Ombudsman on issues related to 'maladministration' by the EIB. Note that before going to the Ombudsman, an attempt must be made to resolve the case by contacting the EIB. In addition, the complaint must be made within two years of the date when the facts on which your complaint is based became known to you. You can write to the Ombudsman in any of the languages of the European Union. Additional details, including filing requirements and complaint forms, are available at: http://www.ombudsman.europa.eu/atyourservice/interactiveguide.faces