According to bank provided information, the project involves the implementation of measures to increase the efficiency of the use of water resources in the Jordan Valley.

The overall long-term objectives of the project are to contribute to the following: (i) support the Government of Jordan in achieving measurable improvement and greater sustainability of the water sector as set out in Jordan's National Water Strategy 2016-2025, (ii) reallocation of fresh water resources from agricultural use to potable water supply and contributing to the best management of the existing water resources, (iii) improvement in the efficiency of bulk irrigation water delivery, (iv) increased security of water supply for both domestic and agriculture uses through adaptation to the impacts of climate change, (v) job creation, during construction and through the safeguarding of agricultural activities in one of the poorest areas of Jordan.

The project is of high priority for the Jordanian government and is fully in line with EU and EIB priorities and objectives in the country. The project is in line with national priorities, and in particular the National Water Strategy 2016-2025, which identifies the responsible and efficient water management for all uses based on Integrated Water Resources Management (IWRM) as a strategic objective for the water sector. The project contributes to the priority areas of intervention in Jordan identified in the EU Joint Communication on Renewed Partnership with the Southern Neighbourhood, published in February 2021, specifically by supporting a green and resilient recovery in line with the 2030 Agenda for Sustainable Development, the Paris Agreement and the external dimension of the European Green Deal. The project is also expected to contribute to the objectives of the Team Europe Initiative on the Jordanian water sector by tackling non-revenue water and sustainable water resources management as well as given the expected combination of EU NIP, KfW and EIB funding.

*Contact information not provided at the time of disclosure*

ACCESS TO INFORMATION

You can submit an information request for project information at: https://www.eib.org/en/infocentre/registers/request-form/request-form-default.htm 

ACCOUNTABILITY MECHANISM OF EIB

The EIB Complaints Mechanism is designed to facilitate and handle complaints against the EIB by individuals, organizations or corporations affected by EIB activities. When exercising the right to lodge a complaint against the EIB, any member of the public has access to a two-tier procedure, one internal - the Complaints Mechanism Office - and one external - the European Ombudsman. A complaint can be lodged via a written communication addressed to the Secretary General of the EIB, via email to the dedicated email address: complaints@eib.org, by completing the online complaint form available at the following address: http://www.eib.org/complaints/form via fax or delivered directly to the EIB Complaints Mechanism Division, any EIB local representation office or any EIB staff. For further details, check: http://www.eib.org/attachments/strategies/complaints_mechanism_policy_en.pdf 

When dissatisfied with a complaint to the EIB Complaints Mechanism, citizens can then turn towards the European Ombudsman. A memorandum of Understanding has been signed between the EIB and the European Ombudsman establishes that citizens (even outside of the EU if the Ombudsman finds their complaint justified) can turn towards the Ombudsman on issues related to 'maladministration' by the EIB. Note that before going to the Ombudsman, an attempt must be made to resolve the case by contacting the EIB. In addition, the complaint must be made within two years of the date when the facts on which your complaint is based became known to you. You can write to the Ombudsman in any of the languages of the European Union. Additional details, including filing requirements and complaint forms, are available at: http://www.ombudsman.europa.eu/atyourservice/interactiveguide.faces