The objective of the third operation is to improve the quality of health service delivery by enhancing efficiency in accessing medical records by the various health system actors, through: (i) consolidating the National Electronic Health Records (HCEN) platform; (ii) facilitating greater production and sharing of medical data in digital format by healthcare providers; and (iii) increasing the use of medical records data in order to strengthen both the steering role of the health sector and the decision-making process at high management level in health service providers.
ACCOUNTABILITY MECHANISM OF IADB
The Independent Consultation and Investigation Mechanism (MICI) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an Inter-American Development Bank (IDB) or Inter-American Investment Corporation (IIC)-funded project. If you submit a complaint to MICI, they may assist you in addressing the problems you raised through a dispute-resolution process with those implementing the project and/or through an investigation to assess whether the IDB or IIC is following its own policies for preventing or mitigating harm to people or the environment. You can submit a complaint by sending an email to MICI@iadb.org. You can learn more about the MICI and how to file a complaint at http://www.iadb.org/en/mici/mici,1752.html (in English) or http://www.iadb.org/es/mici/mici,1752.html (Spanish).