To improve operational efficiency, quality and resilience of water service provision; institutional strengthening of the sector and WASA's governance and management and in the short term finance immediate interventions (procurement of goods and services and/or urgent works) required to ensure access to water, sanitation and hygiene in the face of COVID-19 pandemic. Specifically, the TC aims to finance: (i) specialized transaction advisory services for the preparation of tender package for the NRW reduction program, universal metering, conducting a preliminary baseline study, prepare hydraulic model, and other technical studies that will also support COVID-19 response activities; (ii) communication strategy and plan; and (iii) review and update studies, designs and tender package for the Multi-Purpose Flood Mitigation and Water Supply Reservoir.
ACCOUNTABILITY MECHANISM OF IADB
The Independent Consultation and Investigation Mechanism (MICI) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an Inter-American Development Bank (IDB) or Inter-American Investment Corporation (IIC)-funded project. If you submit a complaint to MICI, they may assist you in addressing the problems you raised through a dispute-resolution process with those implementing the project and/or through an investigation to assess whether the IDB or IIC is following its own policies for preventing or mitigating harm to people or the environment. You can submit a complaint by sending an email to MICI@iadb.org. You can learn more about the MICI and how to file a complaint at http://www.iadb.org/en/mici/mici,1752.html (in English) or http://www.iadb.org/es/mici/mici,1752.html (Spanish).