According to the bank, the specific objective of this Technical Cooperation is to continue strengthening the water and sanitation operators of the region with the purpose of improving their efficiency in management and operation, thus enabling a better service and an expanding coverage, especially for the lower income population. This can be achieved by increasing knowledge among water and sanitation operators, encouraging the exchange of information and experiences and conducting training workshops on specific issues requested by the water operators themselves.
ACCOUNTABILITY MECHANISM OF IADB
The Independent Consultation and Investigation Mechanism (MICI) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an Inter-American Development Bank (IDB) or Inter-American Investment Corporation (IIC)-funded project. If you submit a complaint to MICI, they may assist you in addressing the problems you raised through a dispute-resolution process with those implementing the project and/or through an investigation to assess whether the IDB or IIC is following its own policies for preventing or mitigating harm to people or the environment. You can submit a complaint by sending an email to MICI@iadb.org. You can learn more about the MICI and how to file a complaint at http://www.iadb.org/en/mici/mici,1752.html (in English) or http://www.iadb.org/es/mici/mici,1752.html (Spanish).