This project aims to support independent hotels and the democratization of quality hospital industry by financing Ayenda Hoteles' Series B round. With Ayenda's broad supply of independent hotels (and cultivation of customer loyalty through app), low-income travelers will be able to benefit from better accommodations and more consistent, quality services. Ayenda provides a one-stop shop(app) with a portfolio of affordable hotels, loyalty rewards and tailored suggestions based on real-time analytics andreporting. Empowering the digitalization of these hospitality SMEs, will thusunlock better services to the blue-collar guests.
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ACCOUNTABILITY MECHANISM OF IADB
The Independent Consultation and Investigation Mechanism (MICI) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an Inter-American Development Bank (IDB) or Inter-American Investment Corporation (IIC)-funded project. If you submit a complaint to MICI, they may assist you in addressing the problems you raised through a dispute-resolution process with those implementing the project and/or through an investigation to assess whether the IDB or IIC is following its own policies for preventing or mitigating harm to people or the environment. You can submit a complaint by sending an email to MICI@iadb.org. You can learn more about the MICI and how to file a complaint at http://www.iadb.org/en/mici/mici,1752.html (in English) or http://www.iadb.org/es/mici/mici,1752.html (Spanish).