Pago46: Revolutionazing Payments for Vulnerable Populations in Times of COVID-19 (IADB-RG-L1144)

  • Latin America and Caribbean
Geographic location where the impacts of the investment may be experienced.
Financial Institutions
  • Inter-American Development Bank (IADB)
International, regional and national development finance institutions. Many of these banks have a public interest mission, such as poverty reduction.
Project Status
Stage of the project cycle. Stages vary by development bank and can include: pending, approval, implementation, and closed or completed.
Bank Risk Rating
Environmental and social categorization assessed by the development bank as a measure of the planned project’s environmental and social impacts. A higher risk rating may require more due diligence to limit or avoid harm to people and the environment. For example, "A" or "B" are risk categories where "A" represents the highest amount of risk. Results will include projects that specifically recorded a rating, all other projects are marked ‘U’ for "Undisclosed."
Voting Date
Jul 30, 2020
Date when project documentation and funding is reviewed by the Board for consideration and approval. Some development banks will state a "board date" or "decision date." When funding approval is obtained, the legal documents are accepted and signed, the implementation phase begins.
A public entity (government or state-owned) provided with funds or financial support to manage and/or implement a project.
  • Finance
The service or industry focus of the investment. A project can have several sectors.
Investment Type(s)
The categories of the bank investment: loan, grant, guarantee, technical assistance, advisory services, equity and fund.
Investment Amount (USD)
$ 0.60 million
Value listed on project documents at time of disclosure. If necessary, this amount is converted to USD ($) on the date of disclosure. Please review updated project documents for more information.
Project Cost (USD)
$ 0.70 million
Value listed on project documents at time of disclosure. If necessary, this amount is converted to USD ($) on the date of disclosure. Please review updated project documents for more information.
Primary Source

Original disclosure @ IADB website

Updated in EWS Oct 14, 2020

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Project Description
If provided by the financial institution, the Early Warning System Team writes a short summary describing the purported development objective of the project and project components. Review the complete project documentation for a detailed description.

The project objective is to improve the ability of the region's consumers to access products and services available through digital platforms, by supporting the consolidation of an innovative payments solution that brings together cash and digital transactions and also generates additional income opportunities in the gig economy.

To achieve this, the project will provide crisis response financing to Pago46 under the Emergency Financing Line for Startups and Scaleups (LIFESS) Line of Activity, to help this startup cope with the effects of COVID-19 and carry on its business, while it completes its capital raising efforts. Pago46 is a regional startup offering an innovative on-demand cash-to-digital payments solution that delivers payment services to last mile clients. Pago46's solution is innovative in two ways: (i) it allows unbanked or underbanked consumers to pay with cash for goods and services being offered digitally, right from the place where the consumers are located and with minimized contact with the payment collection agent or the merchant; (ii) it takes advantage of LAC's growing gig economy market to mobilize a massive network of Pago46 mobile "agents" to facilitate the transactions. This activity also creates additional income opportunities for the agents, who often come from lower socio-economic class themselves. IDB Lab's contribution of up to US$600,000 will consist of a bridge financing, structured as a senior loan with an option to convert into Pago46's equity stock, at a future capitalization round. IDB Lab's financing will be used by Pago46's as working capital to fund its operations and to generate improvements in the company software, applications and technology related to its payment products and services in its current countries of operation and to expand services to Ecuador. As a result, this project is expected to benefit consumers and users of Pago46 payment services in Argentina, Chile, Mexico and, potentially, Ecuador to gain access to the digital economy and small businesses and gig economy workers to benefit from additional income opportunities, as Pago46 agents.

Investment Description
Here you can find a list of individual development financial institutions that finance the project.

Contact Information
This section aims to support the local communities and local CSO to get to know which stakeholders are involved in a project with their roles and responsibilities. If available, there may be a complaint office for the respective bank which operates independently to receive and determine violations in policy and practice. Independent Accountability Mechanisms receive and respond to complaints. Most Independent Accountability Mechanisms offer two functions for addressing complaints: dispute resolution and compliance review.


The Independent Consultation and Investigation Mechanism (MICI) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an Inter-American Development Bank (IDB) or Inter-American Investment Corporation (IIC)-funded project. If you submit a complaint to MICI, they may assist you in addressing the problems you raised through a dispute-resolution process with those implementing the project and/or through an investigation to assess whether the IDB or IIC is following its own policies for preventing or mitigating harm to people or the environment. You can submit a complaint by sending an email to You can learn more about the MICI and how to file a complaint at,1752.html (in English) or,1752.html (Spanish).

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