The main objective of this technical cooperation is to support the strengthening of SENATICS to give continuity to the implementation of the Digital Agenda and, in addition, to provide tools to execute the Program to Support the Digital Agenda (PR-L1153) in preparation. The specific objectives are: (i) to generate inputs to develop a plan to strengthen the institutional framework and the operational capacity of SENATICS, with a view to implementing the Digital Agenda; (ii) support the development of proposals for digital transformation in specific sectors; and (iii) prepare the National Citizen Services Plan.
ACCOUNTABILITY MECHANISM OF IADB
The Independent Consultation and Investigation Mechanism (MICI) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an Inter-American Development Bank (IDB) or Inter-American Investment Corporation (IIC)-funded project. If you submit a complaint to MICI, they may assist you in addressing the problems you raised through a dispute-resolution process with those implementing the project and/or through an investigation to assess whether the IDB or IIC is following its own policies for preventing or mitigating harm to people or the environment. You can submit a complaint by sending an email to MICI@iadb.org. You can learn more about the MICI and how to file a complaint at http://www.iadb.org/en/mici/mici,1752.html (in English) or http://www.iadb.org/es/mici/mici,1752.html (Spanish).