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According to bank's website, the proposed project aims to improve efficiency of the Montenegro Tax Administration, increase tax revenue collection, and reduce the compliance burden on taxpayers. It will support the modernization of the MTA by strengthening its digital infrastructure, CRM capabilities, and institutional foundations. Building on the achievements of the RARP, the proposed project aims to help the MTA move toward a fully digitalized, taxpayer-centered, and risk-based administration.
Environmental and Social Risk: M
Total Project Cost: US$ 20.00 million
Commitment Amount: US$ 23.16 million
Task Team Leader: Srdjan Svircev
Title: Senior Public Sector Specialist
Email: ssvircev@worldbankgroup.org
Co Task Team Leader: Joey R. Ghaleb
Title: Senior Public Sector Specialist
Email: jghaleb@worldbank.org
ACCESS TO INFORMATION
To submit an information request for project information, you will have to create an account to access the Access to Information request form. You can learn more about this process at: https://www.worldbank.org/en/access-to-information/request-submission
ACCOUNTABILITY MECHANISM OF THE WORLD BANK
The World Bank Inspection Panel is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by a World Bank-financed project. If you submit a complaint to the Inspection Panel, they may investigate to assess whether the World Bank is following its own policies and procedures for preventing harm to people or the environment. You can contact the Inspection Panel or submit a complaint by emailing ipanel@worldbank.org. Information on how to file a complaint and a complaint request form are available at: https://www.inspectionpanel.org/how-to-file-complaint