Integrated Social Protection and Jobs Services in Tunisia (WB-P506533)

Countries
  • Tunisia
Geographic location where the impacts of the investment may be experienced.
Financial Institutions
  • World Bank (WB)
International, regional and national development finance institutions. Many of these banks have a public interest mission, such as poverty reduction.
Project Status
Proposed
Stage of the project cycle. Stages vary by development bank and can include: pending, approval, implementation, and closed or completed.
Bank Risk Rating
B
Environmental and social categorization assessed by the development bank as a measure of the planned project’s environmental and social impacts. A higher risk rating may require more due diligence to limit or avoid harm to people and the environment. For example, "A" or "B" are risk categories where "A" represents the highest amount of risk. Results will include projects that specifically recorded a rating, all other projects are marked ‘U’ for "Undisclosed."
Borrower
Government of Tunisia - Ministry of Social Affairs
A public entity (government or state-owned) provided with funds or financial support to manage and/or implement a project.
Sectors
  • Law and Government
The service or industry focus of the investment. A project can have several sectors.
Investment Type(s)
Grant
The categories of the bank investment: loan, grant, guarantee, technical assistance, advisory services, equity and fund.
Investment Amount (USD)
$ 1.80 million
Value listed on project documents at time of disclosure. If necessary, this amount is converted to USD ($) on the date of disclosure. Please review updated project documents for more information.
Project Cost (USD)
$ 1.80 million
Value listed on project documents at time of disclosure. If necessary, this amount is converted to USD ($) on the date of disclosure. Please review updated project documents for more information.
Bank Documents
Primary Source

Original disclosure @ WB website

Updated in EWS Mar 9, 2025

Disclosed by Bank Sep 4, 2024

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Project Description
If provided by the financial institution, the Early Warning System Team writes a short summary describing the purported development objective of the project and project components. Review the complete project documentation for a detailed description.

According to the Bank’s website, the Project Development Objective (PDO) is to improve the delivery of and access to integrated social services for poor and vulnerable households and individuals in Tunisia.

The proposed project will strengthen Tunisia’s social protection sector by promoting better access to and delivery of integrated social services. It will also support the implementation of Component 3 (Strengthening the Social Protection System) activities of the Social Protection Emergency Response project (P176352). On the demand side, the proposed project will support the Ministry of Social Affairs (MoSA) and the AMEN Social program, in particular, to carry out information and awareness-raising campaigns to improve the communication and information to vulnerable populations on their legal and social rights and access to integrated services. On the delivery side, the proposed project will support the delivery of integrated social services by developing the AMEN Social program’s Management Information System (MIS) and purchasing the necessary equipment and vehicles to improve the working conditions and services provided by the MoSA.

Early Warning System Project Analysis
For a project with severe or irreversible impacts to local community and natural resources, the Early Warning System Team may conduct a thorough analysis regarding its potential impacts to human and environmental rights.

The environmental risk rating for this project is considered moderate. The project involves moderate-risk activities like replacing window panes, painting walls, minor plumbing (e.g., changing faucets), upgrading air conditioning systems, and purchasing IT equipment. These tasks are confined to office settings and present moderate environmental impact. Primary environmental risks include noise, dust, and waste generation during renovations, as well as the procurement and disposal of IT equipment.

Social risks for this project are assessed moderate and entail discrimination between civil servants and social exclusion of beneficiaries including among vulnerable groups and social Workers. Persons with disability among beneficiaries and especially severe visually impaired persons and beneficiaries residing in remote areas might be excluded from project outcomes. Shortcomings in terms of digital infrastructure and connectivity may exclude some beneficiaries and prevent social workers from the potential of the project in terms of public services modernization.

Investment Description
Here you can find a list of individual development financial institutions that finance the project.

Tunisia Economic Resilience and Inclusion Umbrella Program (Grant): US$ 1.80 million


Contact Information
This section aims to support the local communities and local CSO to get to know which stakeholders are involved in a project with their roles and responsibilities. If available, there may be a complaint office for the respective bank which operates independently to receive and determine violations in policy and practice. Independent Accountability Mechanisms receive and respond to complaints. Most Independent Accountability Mechanisms offer two functions for addressing complaints: dispute resolution and compliance review.

World Bank

Eric Zapatero Larrio
Senior Social Protection Specialist

Borrower/Recipient

Republic of Tunisia

Implementing Agency

Ministry of Social Affairs
Najet Dkhil
Director of Social Affairs
najet.dkhil@social.gov.tn

ACCESS TO INFORMATION

To submit an information request for project information, you will have to create an account to access the Access to Information request form. You can learn more about this process at: https://www.worldbank.org/en/access-to-information/request-submission

ACCOUNTABILITY MECHANISM OF THE WORLD BANK

The World Bank Inspection Panel is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by a World Bank-financed project. If you submit a complaint to the Inspection Panel, they may investigate to assess whether the World Bank is following its own policies and procedures for preventing harm to people or the environment. You can contact the Inspection Panel or submit a complaint by emailing ipanel@worldbank.org. Information on how to file a complaint and a complaint request form are available at: https://www.inspectionpanel.org/how-to-file-complaint

How it works

How it works