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According to the bank website, "The objective of ESPES program is to improve equitable access to basic services and strengthen accountability systems at the decentralized level. The program aims to improve service delivery for the whole population of Ethiopia by improving results in health, education and agriculture services in the most poorly performing woredas and strengthening the overall decentralized service delivery system. Building on almost 10 years of support for basic services delivery, the ESPES focuses on leveraging the government’s broader program of service delivery support to promote equity, enhance the quality of and access to services, and institutionalize critical systems for service delivery, especially at the woreda level."
Borrower : FEDERAL DEMOCRATIC REPUBLIC OF ETHIOPIA
Contact : H.E. Ahmed Shide Title : Minister
Telephone No : 251111552014
Email : Ashide@mofed.gov.et
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ACCOUNTABILITY MECHANISM OF THE WORLD BANK
The World Bank Inspection Panel is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by a World Bank-financed project. If you submit a complaint to the Inspection Panel, they may investigate to assess whether the World Bank is following its own policies and procedures for preventing harm to people or the environment. You can contact the Inspection Panel or submit a complaint by emailing ipanel@worldbank.org. Information on how to file a complaint and a complaint request form are available at: https://www.inspectionpanel.org/how-to-file-complaint