The proposed project will support the modernization and enhancement the tax and customs administrations in Costa Rica. The project is a five-year IPF comprising three components: Enhancing the operational efficiency and effectiveness of the tax administration; Enhancing customs controls and services; Strengthening the institutional and operational environments of the tax and customs administrations and promoting their digital interoperability.
ACCOUNTABILITY MECHANISM OF WORLD BANK
The World Bank Inspection Panel is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by a World Bank-financed project. If you submit a complaint to the Inspection Panel, they may investigate to assess whether the World Bank is following its own policies and procedures for preventing harm to people or the environment. You can contact the Inspection Panel or submit a complaint by emailing email@example.com. You can learn more about the Inspection Panel and how to file a complaint at: http://ewebapps.worldbank.org/apps/ip/Pages/Home.aspx.