According to bank documents, the project objective is to improve citizens’ access to selected government services and to foster the growth of domestic digital business. 

The project has three components:

1. Component 1 – Enabling Foundations (US$30 millions). This component will focus on the critical policies, access, capacity and institutional coordination required to support the development of the digital government and economy. Activities will include: i) policy reforms to enable digital services and economy; ii) technical assistance for better targeting of digital inclusion interventions; iii) design and implementation of capacity building programs that meet the demand of public and private sectors; iv) design and implementation of institutional mechanisms for coordination and financing of digital activities across government.

   1. Subcomponent 1.1: Foundational Frameworks
   2. Subcomponent 1.2: Digital Access and Capacity

2. Component 2 – Digital Government (US$ 75 million). This component will focus on improving the Government’s capacity to deliver services to citizens and businesses in sectors of primary interest, including health and education. The services will be prioritized following criteria such as usage, impact, and short-term feasibility. The delivery of these services will be underpinned by the building blocks of digital platforms, including identification, interoperability, payments and cloud. Project interventions will improve the way services are delivered especially for underserved populations.

   1. Subcomponent 2.1: Government Platforms
   2. Subcomponent 2.2: Digital Services

3. Component 3 – Digital Economy (US$ 45 million). This pillar will focus on digital economy private sector development, with an increasing contribution to private sector-led investments, and firm and job creation.

   1. Subcomponent 3.1: Digital firms
   2. Subcomponent 3.2: Digital for firms

4. Component 4 – Project management and implementation capacity (US$ 5 million). The main objectives of this component are to reinforce project implementation capacity, support operating costs related to project management and provide equipment for project management. Effective project management ensures the necessary coordination and change-management processes are carried out in a timely and effective manner.

World Bank:
Tiago Carneiro Peixoto, Eva Clemente Miranda
Senior Governance Specialist

Borrower:
Ministry of Science and Technology, Higher and Technical Vocational Education (MCTESTP)
Constantino Sotomane
ICT National Director
Constantino.Sotomane@mctestp.gov.mz

Implementing Agency:
National Institute of Electronic Government (INAGE)
Sergio Mapsanganhe
Deputy Director
sergio.mapsanganhe@gov.mz 

ACCESS TO INFORMATION

To submit an information request for project information, you will have to create an account to access the Access to Information request form. You can learn more about this process at: https://www.worldbank.org/en/access-to-information/request-submission 

ACCOUNTABILITY MECHANISM OF THE WORLD BANK

The World Bank Inspection Panel is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by a World Bank-financed project. If you submit a complaint to the Inspection Panel, they may investigate to assess whether the World Bank is following its own policies and procedures for preventing harm to people or the environment. You can contact the Inspection Panel or submit a complaint by emailing ipanel@worldbank.org. Information on how to file a complaint and a complaint request form are available at: https://www.inspectionpanel.org/how-to-file-complaint