According to the Bank's document, this project aims to improve the resource management in the health sector to enhance the delivery of care in Bosnia and Herzegovina.
This will entail the following components: (i) supporting quality and efficiency gains; (ii) supporting focus on results; and (iii) project management, monitoring and evaluation.
The success of this project will be judged upon the following criteria: (i) proportion of health care providers achieving a specified liquidity ratio; (ii) size of reduction in annual avoidable hospital admission rate; (iii) proportion of health care providers demonstrating quality gains through a defined set of publicly-disclosed indicators; and (iv) proportion of health care providers using patient satisfaction measures and service-user engagement in business planning.
Ministry of Health and Social Welfare, Republika Srpska
Sinisa Janjetovic, Assistant Minister S.Janjetovic@mzsz.vladars.net
Ministry of Health, Federation of Bosnia and Herzegovina
Snjezana Bodnaruk, Assistant Minister firstname.lastname@example.org
ACCOUNTABILITY MECHANISM OF WORLD BANK
The World Bank Inspection Panel is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by a World Bank-financed project. If you submit a complaint to the Inspection Panel, they may investigate to assess whether the World Bank is following its own policies and procedures for preventing harm to people or the environment. You can contact the Inspection Panel or submit a complaint by emailing email@example.com. You can learn more about the Inspection Panel and how to file a complaint at: http://ewebapps.worldbank.org/apps/ip/Pages/Home.aspx.