According to the Bank's website, this project aims to improve the efficiency, market share and safety of the rail network. This will entail the following phases: (i) improving the quality and sustainability of existing network assets as well as governance and institutional improvements; (ii) integrating intercity and urban rail services with other modes such as freight and passenger as well as improving operational safety; and (iii) consolidating gains from the previous two phases to promote multimodality in freight and passenger rail services, improving the synchrony of railways with urban development and enhancing universal accessibility based on gender, access for people with disabilities and minority groups.
Ministry of Construction, Infrastructure, and Transport
Mišela Nikolic, Adviser to the Deputy Prime Minister. firstname.lastname@example.org
Serbia Railways Infrastructure
Milan Segan, Manager for Regional Cooperation. email@example.com
ACCOUNTABILITY MECHANISM OF WORLD BANK
The World Bank Inspection Panel is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by a World Bank-financed project. If you submit a complaint to the Inspection Panel, they may investigate to assess whether the World Bank is following its own policies and procedures for preventing harm to people or the environment. You can contact the Inspection Panel or submit a complaint by emailing firstname.lastname@example.org. You can learn more about the Inspection Panel and how to file a complaint at: http://ewebapps.worldbank.org/apps/ip/Pages/Home.aspx.