The Project Development Objective is to improve (i) the quality of service and accessibility to jobs for public transport
users in the area of influence of the Expresso Amazonas, including the low-income beneficiaries in the Pai Tomas
neighborhood; and (ii) improved living conditions in the low-income neighborhood of Pai Tomas.
ACCOUNTABILITY MECHANISM OF WORLD BANK
The World Bank Inspection Panel is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by a World Bank-financed project. If you submit a complaint to the Inspection Panel, they may investigate to assess whether the World Bank is following its own policies and procedures for preventing harm to people or the environment. You can contact the Inspection Panel or submit a complaint by emailing email@example.com. You can learn more about the Inspection Panel and how to file a complaint at: http://ewebapps.worldbank.org/apps/ip/Pages/Home.aspx.