According to the bank website, "the Project will provide incentives for state and city level reforms to improve the institutional systems for service delivery and climate resilience of medium-small ULBs in Kerala. The core principle of the project will be to set up a two-pronged reform approach at both state and city levels. City-level reforms will aim at strengthening the institutional systems and implementation capacity for municipal service delivery, while state-level reforms will focus on providing a conducive policy environment for cities to enhance their service delivery and climate resilient activities. More concretely, the project would aim at: (1) deepening the implementation of selected reforms at the state and municipal levels by identifying stretch targets (that go beyond the check-list approach used by the national schemes); (2) providing stronger financial incentives to undertake these reforms, linked to the specific infrastructure investment needs of the municipalities; and (3) providing in depth technical assistance for institutional systems development and demand-driven capacity building."
ACCOUNTABILITY MECHANISM OF WORLD BANK
The World Bank Inspection Panel is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by a World Bank-financed project. If you submit a complaint to the Inspection Panel, they may investigate to assess whether the World Bank is following its own policies and procedures for preventing harm to people or the environment. You can contact the Inspection Panel or submit a complaint by emailing firstname.lastname@example.org. You can learn more about the Inspection Panel and how to file a complaint at: http://ewebapps.worldbank.org/apps/ip/Pages/Home.aspx .