First Programmatic Water Supply and Sewerage Service Delivery Reform Development Policy Loan for Shi (WB-P167246)

  • India
Geographic location where the impacts of the investment may be experienced.
Specific Location
Shimla Himachal Pradesh
Whenever identified, the area within countries where the impacts of the investment may be experienced. Exact locations of projects may not be identified fully or at all in project documents. Please review updated project documents and community-led assessments.
Financial Institutions
  • World Bank (WB)
International, regional and national development finance institutions. Many of these banks have a public interest mission, such as poverty reduction.
Project Status
Stage of the project cycle. Stages vary by development bank and can include: pending, approval, implementation, and closed or completed.
Bank Risk Rating
Environmental and social categorization assessed by the development bank as a measure of the planned project’s environmental and social impacts. A higher risk rating may require more due diligence to limit or avoid harm to people and the environment. For example, "A" or "B" are risk categories where "A" represents the highest amount of risk. Results will include projects that specifically recorded a rating, all other projects are marked ‘U’ for "Undisclosed."
Voting Date
Nov 28, 2018
Date when project documentation and funding is reviewed by the Board for consideration and approval. Some development banks will state a "board date" or "decision date." When funding approval is obtained, the legal documents are accepted and signed, the implementation phase begins.
Government of India
A public entity (government or state-owned) provided with funds or financial support to manage and/or implement a project.
  • Water and Sanitation
The service or industry focus of the investment. A project can have several sectors.
Investment Type(s)
The categories of the bank investment: loan, grant, guarantee, technical assistance, advisory services, equity and fund.
Investment Amount (USD)
$ 40.00 million
Value listed on project documents at time of disclosure. If necessary, this amount is converted to USD ($) on the date of disclosure. Please review updated project documents for more information.
Project Cost (USD)
$ 40.00 million
Value listed on project documents at time of disclosure. If necessary, this amount is converted to USD ($) on the date of disclosure. Please review updated project documents for more information.
Primary Source

Original disclosure @ WB website

Updated in EWS Jan 17, 2019

Disclosed by Bank Jun 26, 2018

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Project Description
If provided by the financial institution, the Early Warning System Team writes a short summary describing the purported development objective of the project and project components. Review the complete project documentation for a detailed description.

According to the bank website, "this operation supports the Government of Himachal Pradesh (GoHP)’s water supply and sewerage (WSS) Medium-term Program in establishing the WSS Company with devolved responsibilities for improving services in the Greater Shimla Area along with policies for service delivery orientation and accountability to customers, operational efficiency and financial sustainability. The GoHP and SMC have incorporated the WSS Company (SJPNL) with a Board of Directors and policies for managerial and financial autonomy. The Medium-term Program includes the following policies on performance standards for the Greater Shimla Area: (1) universal access to piped water supply and sewage connections; (2) continuous pressurized water supply (24X7); and (3) compliance with GoInorms for water quality and effluents. All households in Greater Shimla Area will receive safe and piped water supply of 135 liter per capita per day (lpcd) and sewage connection. Increasing block volumetric tariff has been notified for all categories of customers with special provisions for low income households. Connection policies have special provisions to subsidize low income households to connect to piped water supply and sewage system."

Investment Description
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Contact Information
This section aims to support the local communities and local CSO to get to know which stakeholders are involved in a project with their roles and responsibilities. If available, there may be a complaint office for the respective bank which operates independently to receive and determine violations in policy and practice. Independent Accountability Mechanisms receive and respond to complaints. Most Independent Accountability Mechanisms offer two functions for addressing complaints: dispute resolution and compliance review.

World Bank
Smita Misra
Lead Water Supply and Sanitation Specialist

Department of Economic Affairs
Bandana Preyashi, Director

Implementing Agencies
Urban Development Department, Government of Himachal Pradesh
Prabodh Saxena
Principal Secretary, Urban Development


The World Bank Inspection Panel is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by a World Bank-financed project. If you submit a complaint to the Inspection Panel, they may investigate to assess whether the World Bank is following its own policies and procedures for preventing harm to people or the environment. You can contact the Inspection Panel or submit a complaint by emailing You can learn more about the Inspection Panel and how to file a complaint at:

How it works

How it works