Investing and Innovating for Grassroots Service Delivery Reform (WB-P161283)

  • Vietnam
Geographic location where the impacts of the investment may be experienced.
Financial Institutions
  • World Bank (WB)
International, regional and national development finance institutions. Many of these banks have a public interest mission, such as poverty reduction.
Project Status
Stage of the project cycle. Stages vary by development bank and can include: pending, approval, implementation, and closed or completed.
Bank Risk Rating
Environmental and social categorization assessed by the development bank as a measure of the planned project’s environmental and social impacts. A higher risk rating may require more due diligence to limit or avoid harm to people and the environment. For example, "A" or "B" are risk categories where "A" represents the highest amount of risk. Results will include projects that specifically recorded a rating, all other projects are marked ‘U’ for "Undisclosed."
Socialist Republic of Vietnam
A public entity (government or state-owned) provided with funds or financial support to manage and/or implement a project.
  • Education and Health
The service or industry focus of the investment. A project can have several sectors.
Investment Type(s)
The categories of the bank investment: loan, grant, guarantee, technical assistance, advisory services, equity and fund.
Investment Amount (USD)
$ 80.00 million
Value listed on project documents at time of disclosure. If necessary, this amount is converted to USD ($) on the date of disclosure. Please review updated project documents for more information.
Project Cost (USD)
$ 113.00 million
Value listed on project documents at time of disclosure. If necessary, this amount is converted to USD ($) on the date of disclosure. Please review updated project documents for more information.
Primary Source

Original disclosure @ WB website

Updated in EWS Mar 27, 2019

Disclosed by Bank Dec 22, 2017

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Project Description
If provided by the financial institution, the Early Warning System Team writes a short summary describing the purported development objective of the project and project components. Review the complete project documentation for a detailed description.

The project seeks to improve the quality and efficiency of the grassroots health system in the targeted provinces, with a focus on the management of selected non-communicable disease (NCD) and maternal and child health (MCH) tracer conditions. This will be achieved by (i) enabling the commune-level facilities to take on the management of select noncommunicable diseases, (ii) improving the utilization and quality of services already provided at commune level, and (iii) strengthening the capacity of the district to provide appropriate referral and support services. There are 3 components in the project implementation as:

Component 1: Improving the quality of care at the commune health stations and enabling them to take on a new role on disease management

Component 2: Strengthening the district health services (DH/DHC cluster) to support the new role of the CHS and provide continuity of care

Component 3: Enabling grassroots reforms, promoting quality improvement, piloting and scaling-up of innovations, implementation support, and results monitoring


Investment Description
Here you can find a list of individual development financial institutions that finance the project.

Borrower                                                        US$ 5.00 million 
Global Financing Facility                                 US$ 20.00 million 
International Development Association (IDA) US$   80.00 million 
Integrating Donor-Financed Health Programs  US$    5.00 million
Pharmaceutical Governance Fund                  US$     3.00 million
Total Project Cost                                         US$ 113.00 million

Contact Information
This section aims to support the local communities and local CSO to get to know which stakeholders are involved in a project with their roles and responsibilities. If available, there may be a complaint office for the respective bank which operates independently to receive and determine violations in policy and practice. Independent Accountability Mechanisms receive and respond to complaints. Most Independent Accountability Mechanisms offer two functions for addressing complaints: dispute resolution and compliance review.

1/World Bank
Caryn Bredenkamp - Senior Economist

Socialist Republic of Vietnam

3/Implementing Agencies
Ministry of Health
Name: Le Tuan Pham
Title: Vice Minister


The World Bank

1818 H Street, NW Washington, D.C. 20433

Telephone: (202) 473-1000



The World Bank Inspection Panel is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by a World Bank-financed project. If you submit a complaint to the Inspection Panel, they may investigate to assess whether the World Bank is following its own policies and procedures for preventing harm to people or the environment. You can contact the Inspection Panel or submit a complaint by emailing You can learn more about the Inspection Panel and how to file a complaint at:

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How it works