According to website of the World Bank, the development objective of the 'Punjab Cities Program' will provide capacity building and institutional support to 16 urban local governments in Punjab province to strengthen urban management and service delivery. The total scope and operations of the program fall under two windows, which include:
Window-1 Perfromance Based Grants: The program funds will be used by participating secondary cities for
a) financing eligible infrastructure investments and b) Financing city systems for investment planning, budget allocation, procurement, expenditure management, environmental and social management, and systems and procedures for Operation and Management (O&M) of infrastructure and services.
Window-2 Institutional Strengthening: It will support provincial government agencies to develop and implement systems for human resource management, grant management, reporting and audit as well as MC performance assessment.
Contact: Shahnaz Arshad
Title: Senior Urban Development Specialist
Contact: Mohammad Jehanzeb Khan
Title: Chairman, Planning and Development Department, Government of Punjab
Tel: +92 (0) 42 9921 0002
Local Government and Community Development Department, Government of Punjab
Contact: Shahid Nasir Raja
Title: Secretary, Local Government and Community Development Department
Tel: +92 (0) 42 9921 0013
Finance Department, Government of Punjab
Contact: Hamed Yaqoob Shaikh
Title: Secretary, Finance Department
Tel: +92 (0) 42 9921 0086
ACCOUNTABILITY MECHANISM OF WORLD BANK
The World Bank Inspection Panel is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by a World Bank-financed project. If you submit a complaint to the Inspection Panel, they may investigate to assess whether the World Bank is following its own policies and procedures for preventing harm to people or the environment. You can contact the Inspection Panel or submit a complaint by emailing firstname.lastname@example.org. You can learn more about the Inspection Panel and how to file a complaint at: http://ewebapps.worldbank.org/apps/ip/Pages/Home.aspx.