This Program will promote the digital transformation of government citizen services and strengthen the capacity of SME and start-ups to participate in the digital economy. To achieve this, the program will: (i) improve government services by the implementation of e-government solutions for citizen services; (ii) implement a digital identity program; (iii) broadband connectivity infrastructure; and (iv) promote a digital ecosystem for employment and investments in the digital economy by strengthening the capacity of SME´s and start-ups and promoting greater levels of human capital specialized in creative and digital industries.
ACCOUNTABILITY MECHANISM OF IADB
The Independent Consultation and Investigation Mechanism (MICI) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an Inter-American Development Bank (IDB) or Inter-American Investment Corporation (IIC)-funded project. If you submit a complaint to MICI, they may assist you in addressing the problems you raised through a dispute-resolution process with those implementing the project and/or through an investigation to assess whether the IDB or IIC is following its own policies for preventing or mitigating harm to people or the environment. You can submit a complaint by sending an email to MICI@iadb.org. You can learn more about the MICI and how to file a complaint at http://www.iadb.org/en/mici/mici,1752.html (in English) or http://www.iadb.org/es/mici/mici,1752.html (Spanish).