Support the joint leadership in quality of the Ministry of Public Health (MSP) and the Agency for Quality Assurance in Health Services and Prepaid Medicine (ACESS), through the elaboration of a national policy on quality in health, continued quality improvement in health services offered by MSP, and the implementation of a collaboration plan between ACESS, the National Health Superintendency of Colombia and the Health Insurance Review and Assessment Service (HIRA) of South Korea.
ACCOUNTABILITY MECHANISM OF IADB
The Independent Consultation and Investigation Mechanism (MICI) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an Inter-American Development Bank (IDB) or Inter-American Investment Corporation (IIC)-funded project. If you submit a complaint to MICI, they may assist you in addressing the problems you raised through a dispute-resolution process with those implementing the project and/or through an investigation to assess whether the IDB or IIC is following its own policies for preventing or mitigating harm to people or the environment. You can submit a complaint by sending an email to MICI@iadb.org. You can learn more about the MICI and how to file a complaint at http://www.iadb.org/en/mici/mici,1752.html (in English) or http://www.iadb.org/es/mici/mici,1752.html (Spanish).