This TC aims to support the Ministry of Public Works and Transport (MOPT) in expanding the current Electronic Payment System in its urban train network (SINPE-TP) towards an interoperable system for both trains and buses operating in the Grand Metropolitan Area (GMA) of San Jose.
By scaling up the SINPE-TP into an interoperable electric payment system, the TC will contribute directly to the improvement of the efficiency of the Public Transport (PT) in the metropolitan area, enhancing the user experience and fostering its attractiveness for the San Jose citizens, as well as putting a steppingstone for the possible future deployment of an integrated Mobility as a Service transport system, which will position Costa Rica as one of the regional frontrunners in providing an efficient and accessible public transport service.
Inhabitants and users of trains and buses operating in the Grand Metropolitan Area (GMA) of San José
ACCOUNTABILITY MECHANISM OF IADB
The Independent Consultation and Investigation Mechanism (MICI) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an Inter-American Development Bank (IDB) or Inter-American Investment Corporation (IIC)-funded project. If you submit a complaint to MICI, they may assist you in addressing the problems you raised through a dispute-resolution process with those implementing the project and/or through an investigation to assess whether the IDB or IIC is following its own policies for preventing or mitigating harm to people or the environment. You can submit a complaint by sending an email to MICI@iadb.org. You can learn more about the MICI and how to file a complaint at http://www.iadb.org/en/mici/mici,1752.html (in English) or http://www.iadb.org/es/mici/mici,1752.html (Spanish).