The Program's objective is to contribute to the improvement of the environmental and population's health condition, through the improvement and expansion of access to sustainable water and sanitation infrastructure services. This objective will be achieved through i) expansion of the production capacity of water supply systems; ii) Expansion of coverage of wastewater collection and treatment; iii) Improving the operational efficiency of water and sanitation systems; (iv) Improvement of CAJ's institutional performance; and (v) Accelerating CAJ's digitization and technological innovation.
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ACCOUNTABILITY MECHANISM OF IDB / IDB INVEST
The Independent Consultation and Investigation Mechanism (MICI) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an Inter-American Development Bank (IDB) or Inter-American Investment Corporation (IDB Invest)-funded project. If you submit a complaint to MICI, they may assist you in addressing the problems you raised through a dispute-resolution process with those implementing the project and/or through an investigation to assess whether the IDB or IDB Invest is following its own policies for preventing or mitigating harm to people or the environment. You can submit a complaint by sending an email to MICI@iadb.org. You can learn more about the MICI and how to file a complaint at http://www.iadb.org/en/mici/mici,1752.html (in English) or http://www.iadb.org/es/mici/mici,1752.html (Spanish).