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According to the bank website, the project entails an IFC investment in Al Amana Microfinance, one of the leading microcredit association in Morocco to support its lending program to income generating activities including microenterprises that have been negatively affected by the COVID-19 crisis.
ASSOCIATION AL AMANA POUR LA PROMOTION DES MICROENTREPRISES
Mr. Youssef Bencheqroun
Chief Executive Officer
212 537 289 500
Cité Yacoub ElMansour, 40 Avenue Al Fadila, Rabat 10130, Morocco
https://www.alamana.org.ma
ACCESS TO INFORMATION
You can submit a request for information disclosure at: https://disclosures.ifc.org/#/inquiries
If you believe that your request for information from IFC has been unreasonably denied, or that this Policy has been interpreted incorrectly, you can submit a complaint at the link above to IFC's Access to Information Policy Advisor, who reports directly to IFC's Executive Vice President.
ACCOUNTABILITY MECHANISM OF IFC/MIGA
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org