Contribute Information
Can you contribute information about this project?
Contact the EWS Team
According to IFC website, the financing package in Banco Agromercantil de Guatemala S.A. (BAM or the Bank), the fourth largest private commercial bank in Guatemala, consists of an investment of up to US$40 million under IFC’s COVID 19 Working Capital Solutions (WCS) Crisis Response Facility to support/expand the Bank’s working capital and traded-related lending program to Guatemala micro small and medium-sized enterprises (MSMEs) as result of the COVID 19 pandemic.
Banco Agromercantil de Guatemala
Aleyda Palma
Manager International Banking
(502) 2362-2623
aleyda.palma@bam.com.gt
7ª. Avenida 7-30 Zona 09, Guatemala City - Guatemala
www.bam.com.gt
ACCOUNTABILITY MECHANISM OF IFC
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org. You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org/