According to the Bank's website this project finances on-lending by Raffeisen Bank SA (RBRO) to small and medium-sized enterprises as well as mortgage borrowers in Romania. This consists of two components: (i) up to RON 240 million investment in a subordinated bond; and (ii) up to RON 480 million senior loan.
Raiffeisen Bank S.A.
Director of Balance Sheet and Portfolio Management
246D Floreasca Avenue, Bucharest
ACCOUNTABILITY MECHANISM OF IFC
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org. You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org/