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According to the bank website, the project consists of a loan of up to EUR 9m under the Go Digital Pilot in BiH programme. The Programme is supported with donor funds in the total amount of EUR 9m from the European Union.
The Project supports the aim of the Programme to: (i) improve SMEs' access to finance in order to invest additional resources to introduce EU standards through the provision of financing and investment incentives; (ii) pilot an approach to supporting SMEs that invest in automation and digitalisation with minimum 60% of funding to be invested in automation and digitalisation investments and minimum 10% of funding to be invested in only digital investments, (iii) support transition to a green economy ("GET technologies"), by targeting a GET-eligible share of at least 60%, and (iv) increase the awareness and knowledge of SMEs in BiH through the Advice for Small Business services ("ASB") with a focus on automation and digitalisation projects.
The EBRD categorized the project as 'FI', without providing additional information on specific project-related risks.
As stated by the EBRD, Raiffeisen Bank dd BiH is the second largest bank in BiH with a market share of 13.8 per cent in assets and 12.6 per cent in loans as of the end of 2021.
COMPANY CONTACT INFORMATION
Emira Cehajic
emira.cehajic@raiffeisengroup.ba
+387 33 287 764
https://www.raiffeisenbank.ba
Zmaja od Bosne bb 71000 Sarajevo Bosnia and Herzegovina
ACCESS TO INFORMATION
You can request information by emailing: accessinfo@ebrd.com or by using this electronic form: https://www.ebrd.com/eform/information-request
ACCOUNTABILITY MECHANISM OF EBRD
The Project Complaint Mechanism (PCM) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an European Bank for Reconstruction and Development (EBRD)-financed project. If you submit a complaint to the PCM, it may assess compliance with EBRD's own policies and procedures to prevent harm to the environment or communities or it may assist you in resolving the problem that led to the complaint through a dialogue with those implementing the project. Additionally, the PCM has the authority to recommend a project be suspended in the event that harm is imminent.
You can contact the PCM at: pcm@ebrd.com or you can submit a complaint online using an online form at: http://www.ebrd.com/eform/pcm/complaint_form?language=en
You can learn more about the PCM and how to file a complaint at: http://www.ebrd.com/work-with-us/project-finance/project-complaint-mechanism.html